Shipping policy

Shipping Methods: We currently offer shipping within United States of America via USPS.

Processing Time: Orders are typically processed and dispatched within 72hrs after payment confirmation. Please note that processing times may vary during peak seasons or holidays.

Shipping Rates: Shipping rates are set based on the weight of the package and the destination address. Customers can view the shipping cost for their order during the checkout process.

Delivery Time: Delivery times vary depending on the shipping method selected and the destination address. Standard shipping typically takes 2 business days, while expedited shipping options may be available for faster delivery.

Order Tracking: Once your order has been dispatched, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment and estimate the delivery date.

Shipping Restrictions: Unfortunately, we are unable to ship to P.O. boxes or APO/FPO addresses at this time. Additionally, some products may be restricted from shipping to certain locations due to import regulations or other restrictions.

Shipping Damage or Loss: In the rare event that your order arrives damaged or is lost in transit, please contact our customer service team immediately for assistance. We will work with the shipping carrier to resolve the issue and ensure that you receive a replacement or refund as necessary.

Questions or Concerns: If you have any questions or concerns about our shipping policy or need assistance with your order, please don't hesitate to contact our customer service team. We're here to help and ensure that your shopping experience with us is nothing short of exceptional.

Thank you for choosing Mandala Pies for your sweet indulgences!